Contact Information
Service & Dispatch Office
1555 Victoria St. San Juan, PR 00912
Web page:
Main telephone:
Business Hours:
Available 24 hours a day, 7 days a week, including weekends and holidays.
Service Area & Registration:
Island-wide roadside assistance available throughout Puerto Rico. , Road Assist, LLC · Corporate No. 590485 · TCSG-4604
Service fees
The cost of the service may vary depending on the type of work, location, distance, time of service, and level of complexity required. Before dispatching any service, we inform the customer of the applicable cost for approval, with no obligation.
Automotive Locksmith Services – Keys and Programming
(Costs may vary depending on the vehicle make, model, year, and security system)
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Vehicle lockout service: starting at $45*
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Traditional key duplication: starting at $45*
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Programmed transponder key: starting at $120*
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Smart Key / proximity key: starting at $150*
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Remote / key fob programming: starting at $80*
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Service without the original key: additional charge starting at $30*
The final price may vary depending on the vehicle, type of key, required programming, and service conditions. *The estimated cost is provided to the customer for approval before any work begins.
Roadside Assistance – Estimated Prices
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Vehicle unlocking: from $45 *
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Towing service: $40.00 hook-up fee + $4.00 per mile, based on the applicable NTSP regulated rate
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Tire change: from $45 *
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Battery jump-start: from $45 *
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Gasoline delivery: from $45 *
The final price may vary depending on location, time of day, vehicle type, and service conditions. The estimated cost will be provided to the customer before dispatch. * Service is only dispatched after customer approval.
Accepted Payment Methods
Our commitment is to offer clear and transparent information about our prices, payment methods and service conditions before dispatching a service unit.
We accept the following payment methods, subject to availability at the time of service:
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ATH Móvil
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Major credit cards (Visa, MasterCard, American Express, Discover)
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Debit cards
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Cash
The available payment method and applicable service cost are confirmed with the customer before the unit is dispatched.
Service Conditions
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Payment is due upon completion of the service.
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Some specialized services, such as key programming or special-order parts, may require a deposit in advance.
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A valid photo ID is required for electronic payments.
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Before dispatch, the estimated service cost is provided to the customer for approval.
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A receipt or invoice is issued for all services provided.
